Purchasing
Terms & Conditions for Sample Packs
CUSTOMER QUESTIONS:
Smart Lid Systems are totally committed to our customer's satisfaction,
for all questions related to our product please feel free to contact
us at:
Email: sales@smartlidsystems.com
AVAILABILITY:
Smart Lid Systems is dedicated to offering our unique product to the
world market. We use Australia Post for ALL sample pack shipments
and the country limitations are only bounded by their postal resources.
FORMS OF PAYMENT ACCEPTED:
Credit Card and PayPal. All payment will be processed through PAYPAL
an EBAY owned company, where all major credit cards are accepted.
PAYPAL is renowned for its high level of security and a reputable
payment handling company. For more information on their security protection
please visit the PayPal web site.
PRICES & CURRENCIES ACCEPTED:
All prices are shown on the website in US Dollars. All payments must
be made by via PayPal and only cards accepted by PayPal can make payments.
All currencies will be converted to US Dollars and you will be liable
for any exchange rate charges made by your card provider.
SALES TAX:
Australian customers are required to pay Goods and Services Tax (GST).
Note that all prices are displayed exclusive of G.S.T. and it is only
added at checkout time for Australian customers. International customers
are not required to pay G.S.T. and as such it will not be added to
their cart.
SHIPPING:
Shipping to most locations takes between 5 and 12 working days from
date of shipment. A fixed Shipping and Handling cost of US$10 is added
to each item. No tracking of goods is available for this shipment,
therefore it is the responsibility of the customer to ensure their
correct shipping address is entered. No refund will be issued for
an incorrectly stated shipping address. Where you have purchased a
Product that is to be dispatched overseas, delivery time may take
up to 3 weeks.
Smart Lid Systems makes every effort to deliver your Product according
to the estimated delivery times provided by Smart Lid Systems at checkout.
The estimated delivery times are in business days (Monday through
Friday) excluding Public holidays.
Although every effort is made to ship your Order according to the
estimated delivery times provided, estimated ship times may change
due to changes in supply or circumstances beyond our control. If your
Product has not arrived after the estimated delivery time, please
contact us at sales@smartlidsystems.com
Title and risk of loss to all Products will pass to you on delivery.
ORDER / PAYMENT PROCESS:
1) Payment is taken as soon as you place your order and will be debited
from your credit card or PayPal account before the dispatch of the
goods you have purchased.
2) Upon processing a transaction, PayPal will issue you with an electronic
transaction receipt which will be sent to the email address you provide.
Smart Lid Systems is wholly owned by Noshmell Pty Ltd, ABN: 48002444528,
of PO Box 1836, Bondi Junction, NSW, 1355, Australia, thus for billing
purposes our parent company name will appear on your credit card statements.
3) Smart Lid Systems will email the customer once the product has
been packed and is ready for shipping.
4) We will confirm acceptance of your order when we send you an email
confirming shipment of the goods you have ordered.
5) If we cannot process or accept your Order after payment is received
we will contact you by email or telephone.
6) Payment processing will not begin until we receive all the information
we need.
7) Orders placed on a weekend or a Public holiday will not begin payment
processing until the next business day. Business days are Monday through
Friday, excluding NSW Public holidays. We process credit card and
PayPal payments after you click the "Submit My Order" button.
RETURNS & EXCHANGES:
Smart Lid Systems is committed to providing the best customer service
available. Smart Lid Systems will only accept a return for damaged
or goods that do work properly, providing that you return the unused
product to Smart Lid Systems. Refunds will only be made if a claim
is made within 7 days of receipt of the goods and the damaged goods
are returned to us within 28 days of receipt of the goods. For a return
request email sales@smartlidsystems.com
No refunds, credit or replacements are offered if you have changed
your mind about the product, make an incorrect choice, or failed to
verify and accurately provide information when placing an Order.
Refunds will only be offered where a replacement Product can not be
provided.
LIABILITY:
We will not be liable for any loss of income, loss of profits, loss
of contracts, loss of data or for any indirect or consequential loss
or damage of any kind howsoever arising and whether caused by tort
(including negligence), breach of contract or otherwise.
Our maximum aggregate liability for any Product supplied to you whether
in contract, tort (including negligence) or otherwise shall in no
circumstances exceed the amount payable by you to us in respect of
the Product(s) in question.
CREDIT CARD FRAUD:
Whilst Smart Lid Systems employs the latest in Secure Sockets Layer
(SSL) technology software for its transactions with our customers,
Smart Lid Systems will not be responsible for any damages, consequential
losses (whether direct or indirect) suffered by a customer whose credit
card is fraudulently used or is used in an unauthorised manner.
GENERAL:
These Terms and Conditions together with your Order constitute the
entire Contract between us and you for the supply of Products. No
other Terms and Conditions will apply. The Contract cannot be varied
unless we agree to vary it in writing or by email.
Color changing lids are not to be exposed to direct sunlight for extended
periods of time.
You shall not assign any rights and obligations under these Terms
and Conditions whether in whole or in part without the prior written
consent of Smart Lid Systems. Any unauthorized assignment shall be
deemed null and void.
If any provision of these Terms and Conditions is held by any competent
authority to be invalid or unenforceable in whole or in part, the
validity of the other provisions of these Terms and Conditions and
the remainder of the provisions in question shall not be affected
thereby.
Under the Trade Practices Act 1974 ("Act"), where implied
conditions and warranties cannot be excluded, any liability in Smart
Lid Systems for breach of such conditions and warranties (other than
a condition or warranty implied by section 69 of the Act) shall be
limited, at the option Smart Lid Systems, to the replacement of the
Product(s) or the re-supply of the same Product(s); the payment of
the cost of replacing the Product(s) or of acquiring equivalent Product(s).
Neither our failure nor your failure to enforce any Term or Condition
constitutes a waiver of such Term or Condition. Such failure shall
in no way affect the right to later enforce such Term or Condition.
Smart Lid Systems reserves the right to change the Terms and Conditions
of sale at any time.
FORCE MAJEURE:
Smart Lid Systems shall not be liable for any delay in performing
any of its obligations under these Terms and Conditions if such delay
is caused by circumstances beyond the reasonable control of Smart
Lid Systems, and Smart Lid Systems shall be entitled to a reasonable
extension of time for the performance of such obligations.
GOVERNING LAW:
These Terms and Conditions shall be governed by and construed in accordance
with the laws of New South Wales and shall be subject to the non-exclusive
jurisdiction of the courts of New South Wales.
PRIVACY POLICY: Smart Lid Systems is committed to
protecting your privacy. Smart Lid Systems will use your personal
information solely for payment and billing purposes. By placing your
order, you agree that we may store, process and use data collected
from your order form for the purposes of processing your order. If
you so indicate on the appropriate section of your order Form, by
placing your order you also agree that we may use such data, other
than credit card details, in order to provide you with information
from time to time on other Smart Lid Systems products that may be
of interest to you. None of your entered information will be sold
or transmitted to any other company.
